Families Who Came to Us With Difficult Matters, and Left With a Clear Record

We came to Insan Counsel after my father passed away without a complete will. There were three properties, EPF accounts, and a family disagreement about what should happen next. Zulaikha and the team were clear about what the process involved, explained both the civil and Faraid elements in language we could actually understand, and kept us updated at every step. It took about eight months from first appointment to final distribution. No surprises.

April 2025 — Probate & Administration

We have used Insan Counsel for the Generational Counsel service for two years now. Our family has property across Peninsular Malaysia and a small trading company that my father wants to pass to the next generation properly. Having someone who already knows the full picture means we do not need to explain everything from scratch each time something changes. The regular reviews have been particularly useful.

March 2025 — Generational Family Counsel

I came for the initial consultation because I wanted to review my will and update my EPF nominations. The session was helpful — Faizal took the time to walk through how Faraid distribution would apply and what a written will can and cannot change for a Muslim. I received a written summary I could keep. I would have liked slightly quicker scheduling but that is a minor point. The quality of the advice itself was exactly what I needed.

April 2025 — Estate Consultation

My mother passed away last year and the estate included shares in a private company and properties in two different states. The team at Insan Counsel handled the letters of administration process thoroughly. They also identified a nominee arrangement that had not been properly documented, which would have caused delays later if it had not been caught. I appreciated the written updates — it meant I always knew where things stood.

February 2025 — Probate & Administration

We engaged Insan Counsel to handle the estate of my husband's father, who had properties in Penang and Kuala Lumpur. The process was more involved than I had expected, but the team was honest about that from the beginning. Nadia was particularly helpful in coordinating with the land registry and the bank. The experience of knowing we had someone competent handling it reduced the stress considerably during an already difficult time.

March 2025 — Probate & Administration

I came for an estate consultation after making some decisions about my family's assets that I was not entirely sure about. Zulaikha reviewed the arrangements, explained clearly what would and would not achieve what I wanted, and suggested some adjustments worth considering. I left with a clear written record of the session which I filed with my other documents. Simple and exactly what I needed.

April 2025 — Estate Consultation